Last Updated: 05-22-2024
XPCover Technologies (“XPCover,”“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
A. Personal Information
Identity Information: Full name, government-issued ID numbers (e.g., social security number, passport number).
Contact Information: Email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and other financial information required for transaction processing.
B. Technical Information
Device Information: Device type, operating system, IP address, and browser type.
Usage Data: Interactions with our platform, including pages visited, time spent, clicks, and interactions.
C. Behavioral and Interaction Data
Behavioral Data: Preferences, interaction patterns, and activity logs to improve service personalization.
Interaction Data: Communications with our support team, surveys, and responses to marketing activities.
2. How We Use Your Information
We use your information to provide, improve, and personalize Krafts services:
Account Setup and Authentication: To verify your identity and set up a secure account.
Service Provision: To fulfill service requests and ensure smooth interactions with partner companies.
Personalization: Using AI and machine learning to tailor your experience based on your usage patterns and preferences.
Security and Fraud Prevention: Implementing AI-driven fraud detection and risk assessment to protect against unauthorized access.
Communication: Sending service-related updates, transaction confirmations, marketing messages, and customer support responses.
Compliance and Legal Obligations: Ensuring compliance with legal and regulatory requirements for identity verification, security, and fraud prevention.
3. Data Sharing and Disclosure
Krafts may share your information with trusted partners, including:
Service Providers: Third-party vendors for payment processing, hosting, customer support, and analytics.
Business Partners: With companies requiring verified identity data (e.g., financial institutions, telecom providers) as per your interactions.
Legal and Regulatory Authorities: In response to legal obligations, subpoenas, or government requests.
Data Sharing Safeguards: We require third parties to adhere to data protection standards and use your information only for agreed-upon purposes.
4. Data Security
We implement advanced security protocols to protect your information:
Encryption: All sensitive data is encrypted in transit and at rest using industry-standard encryption protocols.
Access Controls: Strict access controls, including multi-factor authentication, limit access to personal data.
AI-Powered Security: We use AI and machine learning to monitor, detect, and respond to suspicious activity in real-time.
Despite our efforts, no online transmission is completely secure. By using our services, you acknowledge that you do so at your own risk.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve disputes. When your data is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to your data and how it’s used.
Correction: Correct or update any inaccurate or incomplete information.
Deletion: Request deletion of your data where applicable.
Opt-out: Opt-out of certain data uses, including marketing communications.
Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise your rights, please contact us at hi@krafts.ai.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and track activity. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect service functionality.
8. Children’s Privacy
Krafts is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take prompt action.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes and post the updated policy on our website.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: hi@krafts.ai
Address: 4th Floor, Wework, BKC, Mumbai, 400051, Maharashtra, India